Color Sort: Jelly Puzzle - Support

Last updated: October 29, 2026

Need help? Email us at egiray@gmx.net and we will get back to you as soon as possible.

1. About the Game

Color Sort: Jelly Puzzle is a color sorting puzzle. Every tube holds a stack of jelly blocks in different colours. Sort them until every tube is either empty or filled with a single colour.

2. How to Play

  1. Tap a tube and it lifts. Tap it again to put it back down.
  2. Tap another tube to pour the top blocks of the lifted tube into it. The pour works when the target has room and is empty or shows the same colour on top, and it moves as many matching blocks as fit.
  3. Fill a tube with one colour and it closes with a cork. The level is won when every tube is either empty or closed.

3. Frequently Asked Questions

I'm stuck. What can help?

Three boosters help you out of a tight spot: Undo takes back your last move, Shuffle mixes the blocks in a tube, and Add Tube adds an empty tube. Each booster starts with a few uses. When one runs out, it costs coins to use again. A short optional video can also give you an extra life.

Does the game have in-app purchases?

Yes. The shop sells coins and bundles. Payment goes through the App Store or Google Play, and refunds are handled there. After a reinstall or on a new phone, Restore Purchases in Settings brings your purchases back.

Is my progress saved?

Yes, on your device, automatically. You can also turn on cloud save: sign in from the account row in Settings and switch Cloud save on. A copy of your progress is then kept in your Game Center account (iPhone) or Google Play Games account (Android), so a reinstall or a new phone can pick up where you left off. You can switch cloud save off in Settings at any time.

Can I change my ad consent choice?

In the EEA and the UK, yes. Settings lets you reopen Google's consent form, so you can change whether the ads you see are personalized.

How do I turn off sound or haptics?

Open Settings with the button above the board. Sound, Music and Haptic each have their own switch there.

4. Troubleshooting

  1. Close the game fully and reopen it
  2. Check that you have the latest version installed
  3. Restart your device
  4. If the problem continues, email us with your device model and a short description of the issue

5. Privacy

See our Privacy Policy for details on how data is handled.

6. Contact

Email: egiray@gmx.net