Emoji Mahjong - Support

Last updated: October 27, 2026

Need help? Email us at egiray@gmx.net and we will get back to you as soon as possible.

1. About the Game

Emoji Mahjong is a tile-matching puzzle. Every board is a stack of tiles with emoji faces, and every face has a twin somewhere on the board. Match the pairs until the board is empty and the level is won.

2. How to Play

  1. Tap a free tile and it moves into the holder under the board. A tile is free when nothing lies on top of it and at least one of its sides, left or right, is open
  2. Tap its twin and the two clear together
  3. Mind the holder: it has four slots. If it fills up without a pair, the level is lost

3. Frequently Asked Questions

I'm stuck. What can help?

The buttons under the board are boosters. Hint shows you a pair, Undo puts your last tile in the holder back on the board, and Shuffle (from level 6) mixes the faces of the tiles that are left. When a booster has no uses left, a short optional video gives you more.

The holder is full. Is the level lost?

Not always. The card that opens can offer a revive, which puts the four tiles back on the board, either from your free revives or for a short optional video. You can also spend three undos, or start the same level again. If a level beats you three times, the card also lets you skip it.

Does the game have in-app purchases?

No. The game is free and supported by advertising, and there is nothing to buy. The videos you can choose to watch for a booster or a revive are always optional.

Is my progress saved?

Yes, on your device, automatically. It is lost if you uninstall the game or clear its data, and we cannot restore it.

How do I turn off sound or vibration?

Tap the menu button on the board to open Options. Sound, voice and vibration each have their own switch there.

4. Troubleshooting

  1. Close the game fully and reopen it
  2. Check that you have the latest version installed
  3. Restart your device
  4. If the problem continues, email us with your device model and a short description of the issue

5. Privacy

See our Privacy Policy for details on how data is handled, and our Terms of Use.

6. Contact

Email: egiray@gmx.net